trainingquestionaire

If you think training is unnecessary and expensive try ignorance!!!!

AIR CONDITIONING PRODUCTS GROUP

TRAINING STATEMENT and QUESTIONNAIRE

Experience teaches slowly, and at the cost of mistakes

In most cases we have found there is a lack of vehicle Air Conditioning knowledge in all departments of garages, body shops, Agricultural repairers, Plant maintenance companies, Auto electricians and Commercial vehicle repairers. We are here to help and can train staff regarding Vehicle Air Conditioning.

It’s not your fault or your staffs. Where do you get such training? Will it be cost affective and worthwhile. I don’t know much about vehicle A/C so why should my staff? Ignorance is no defence when things have gone wrong or you have not capitalized on the profit potential of vehicle A/C.

RECEPTION: If you have a reception it is the most important part of any garage or body shop.
It is where business is won or lost. Your whole repeat business cycle depends on your reception and its staff.
Reception staff need to understand A/C terminology to converse proficiently with clients, suppliers and other members of staff.
They require a basic knowledge of the 2 A/C systems, how they work and their components.
The ability to identify components and associated parts and consumables to carry out work on A/C systems and quote accordingly is essential to avoid loss of revenue or profit in a given job.
A basic understanding of what is involved when servicing and repairing vehicle A/C will help communications between workshop and clients.
Knowledge of the COSHH regulations appertaining to A/C refrigerants and oils, the EPA ACT 1990 and retrofit options will also help them advise clients on there options when presented with a quote for repair.
A knowledgeable receptionist will not need to keep dragging the foreman, technician or service manager from what ever they are doing to explain to customer what ever needs explaining saving invaluable non-productive time.

PARTS: If you have a parts department you would be amazed at the long-winded conversations we have with parts personnel. With the understanding of the above their working time would be so much more productive extra sales could be generated and wrong ordered parts could be minimized leading to an increase in profit.

OWNERS, GENERAL MANAGERS AND MANAGERS: All the above can be learnt so you can evaluate whether your departments are working efficiently and correctly and how best to implement you’re A/C strategy. You will also be able to assess equipment requirements and costs.
It is our belief that every garage, body shop, Agricultural, Plant, Auto electrical and Commercial vehicle repairers will be carrying out vehicle A/C service and repairs and those that start early and correctly will only go from strength to strength.

WORKSHOPS: If you are already servicing and repairing vehicle A/C you or your staff wont need training?
Or will you / they?
Try answering our questionnaire. Print it, fill it in and fax or post it to us and we will check answers for you and send it back. GOOD LUCK. Don’t forget to give us your details and contact no’s so we can send it back.
Whether you are just thinking about setting up or have been carrying out vehicle A/C repairs we are certain you will be astounded by how much you will learn on the City & Guilds 6048, Vehicle Air Conditioning Introduction and the CITB Safe Handling of Refrigerants course.

Should you have any questions regarding training please do not hesitate to contact us. You can phone, fax or email the choice is yours

AIR CONDITIONING QUESTIONNAIRE

What should you be wearing when working on an A/C system?

What are the health hazards associated with A/C oils?

What are the health hazards associated with A/C refrigerants?

How can we die from refrigerants?

What are HC’s?

Where should I keep my refrigerant containers?

How much refrigerant can I put in a cylinder?

How do I heat a refrigerant cylinder?

What is a SDS sheet?

State section 33 of the EPA ACT 1990

What should we do with respect to section 34 of the EPA ACT 1990?

What oil goes in R12 systems?

What oil & grades go in R134A systems?

How do you transfer refrigerant from one cylinder to another?

What is tare weight?

What is purging?

Can you pressure test with oxygen?

Which is the most dangerous charging liquid or vapour ?

What is chlorodifluoromethane?

What is tetrafluoroethane?

What is dichlorodifluoromethane?

What does CFC stand for?

What does HCFC stand for?

What does TEWI stand for?

What does ODP stand for?

What does GWP stand for?

What is the ODP of R134A?

What is the GWP of R12?

What condition is refrigerant when it is sub cooled?

What condition is refrigerant when it is saturated vapour?

What condition is refrigerant when it is superheated?

Name the 4 essential parts of a mechanical A/C system?

Desiccant XH5 is for which refrigerant?

Name the desiccant types that can be used for R12 & R134A?

What is the purpose of a fuse plug?

What is another name for TXV?

What does ‘S’ & ‘D’ stand for on the back of a compressor?

With a fully charged correctly working system what is the affect on gauge readings with a variable compressor?

What is the most important item in an A/C system?

What is the first item to check on an A/C system if fitted?

What 3 things should we check if clutch does not engage with a +12V supply?

Where does the accumulator fit in relation to other components?

Where does the receiver drier fit in relation to other components?

What is a pad fitting?

What is a BL fitting?

What is a spring lock fitting?

What is the purpose of a trinary switch?

What is the triple evacuation process?

What is OFN?

A compressor has failed on an A/C system what should you do?

Why do we vacuum a system?

Can I prove system only has one leak on system?

When should you change your oil in your vacuum pump?

When should you change the oil in your recovery machine compressor?

What should I do before draining my oil from vacuum pump?

What should I do before refilling my vacuum pump?

How do you calculate suction super heat?

How do you calculate sub cooling?

How do you calculate compressor super heat?

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